QUALIFICATIONS AND JOB DESCRIPTION
We are looking for a "Key Account Executives" to be assigned in the head office of our company, which is one of the leading logistics companies in the sector;
- Graduated from engineering or business faculties of universities,
- At least 5 years of experience in Key Account Management,
- Having knowledge of logistics operations and processes,
- Strong analytical, verbal and written communication and representation skills,
- Able to make effective reporting, strong planning and business follow-up skills,
- Inclined to teamwork, high sense of responsibility, customer-oriented,
- Strong organizational skills,
- Able to use MS Office applications,
- Both verbal and written fluence in English,
- Having a class B driver's license,
- No travel restrictions,
- Completed military service for male candidates.
JOB DESCRIPTION
- Reporting to the Director with being member of the team of executives and ass. managers,
- Manage Key Account operations within the scope of cooperation with customers, to make periodic visits, to represent the company in the best way,
- Closely monitor all operational processes of customers under its responsibility,
- Ensure that customer requests are shared with the relevant departments within the company, followed up and fulfilled,
- Manage the preparation of KPI reports and presentations on logistics services provided to customers,
- Ensure that performance reports are evaluated together with operations and necessary improvements are made,
- Support the compliance of the service provided to the customers with the contract, the follow-up and control of the contract renewal periods,
- Follow the tender processes of the operations for which it is responsible, to present the pricing and operational setups,
- Ensuring that potential business opportunities are created in the customers as upsell and cross sell and provide new services by working in coordination with the operation teams,
- Ensure that operational and efficiency studies are carried out with the customer in order to improve operational processes.