Sales Support Specialist

Brenntag Kimya Tic.Ltd.Şti.

Brenntag is looking for a Sales Support Specialist to join our team for Material Science Sales Department.

Here are the requirements for our role:

- Open and follow orders in SAP, prepare necessary documents for any sales operations when required by the parties in his/her team.

- Work in coordination with other departments, especially logistics , procurement and accounting department.

- Take an active role to maintain and improve customer satisfaction.

- Take an active role in solution process of customer complaints.

- Answer customer inquiries if needed, and sales related appointments and arrangements, and following up with customers about their order status.

- Create and process orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.

- Perform data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system in SAP.

- Report any unusual activity to his/her supervisor in regards of GPDR & KVKK; and all relevant policies and procedures.

Relevant Qualifications:

Bachelor’s degree in a related fields of operations, and related areas.

Minimum 3 years of experience in sales support and / or marketing support operations.

Good command of English.

Proficiency in  MS Office programs.

Strong knowledge of SAP is an asset.

Completed military service (for male candidates).