Airfreight Export Specialist
DHL Global Forwarding Taşımacılık A.Ş.

İstanbul(Avr.)(Bağcılar)

Hibrit

28 gün önce yayınlandı

Job Type

Full-Time

Position Level

Specialist

Department

Logistics

Application Count

408 application

Job Type

Full-Time

Position Level

Specialist

Application Count

408 application

Department

Logistics

QUALIFICATIONS AND JOB DESCRIPTION

Creates files on Hawb level,
Takes carrier bookings, follows flight performance and resolves carrier irregularities,
Coordinates with airport offices for cargo acceptance process ,
Manages pick up organizations that are executed by IWS and in exceptional cases directly with suppliers and maximizes profitability for trucking,
Prepares, controls and distributes all required Export documents & data to DGF offices,
Manage Life Sciences and Healthcare shipments comply with GXP standard,
Manages door delivery operation with destination office,
Creates cost and revenue items of owned file,
Creates customer invoices and being responsible that cost and revenue are realized correctly,
Responsible for KPIs of shipment creation, OTC check, shipment consolidation, airline,booking, booking information to shipper and DGF Destination office, accrual&WI creation timeliness and completeness, transport booking creation, gateway assign Z17 milestone , carrier dimension and weight measurement information to shipper&shipper's customs broker, billing milestone, AWB creation into CW1 and Z48 milestones,
Responsible for KPIs of Sick Files, Unbilled overdue files, revenue leakage, Auto-Rating and Auto-Costing including individual global/local regulations for own file,
Responsible for GP growth and optimization on file level for own files,
Checks the sick files, GPS analysis and takes actions for resolution,
Takes spot quotes by carriers,
Creates all customer quotations in QuoteShop and follows up with customers to maximize the Sales&Marketing,
Responsible for business development by owned farming accounts,
Interacts with customers on the phone or personally as applicable,
Sells DHL Insurance to her/his customers,
Ensures the proper implementation of customer and collaborates with all stakeholders to provide successful business launch,
Complies with regulations and internal procedures,
Creates a positive customer experience by ensuring flawless services including shipment visibility, customer reporting, irregularity & claim management and KPI measurement for the best customer experience,
Perform tasks as per Head of AFR’s instructions,
Works in line with DHL rules and standards,

Should possess a university degree,
Extensive knowledge of Airfreight Export operations,
Good administrative skills,
Good commercial and financial mindset,
Excellent written and verbal communication skills, must be fluent in English,
Can-do spirit and pragmatic thinker with level of detail and multi-tasking skills,
Self-confident and ability to maintain strong relationships,
Strong knowledge of Microsoft Office applications, especially Excel,
IATA dangerous goods certification (preferred),
Ability to work with flexible working hours if needed,

Preferred Candidate

Years of Experience

More than 2 years of experience

Years of Experience:

More than 2 years of experience

Level of Education

Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)

Level of Education:

Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)

Languages

English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Languages:

English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

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