Kredi Kontrol Müdürü

DHL Worldwide Express Taşımacılık ve Tic. A.Ş.

Job Description:

* Manages receivables for Istanbul in an efficient and cost-effective manner, and in line with internal and external policies and standards, in order to maximize cash flow and minimize bad debts for the business.

* Manages KPI’s (DSO, % Collection, Over 60 ,Over 90)

* To act as a subject matter expert; propose, implement and maintain continuous improvement log in the field of collection and credit risk management

* Makes regular customer visits to extend business relations.

* Recruit, build, manage and develop a team of motivated staff members to maximize performance and ensure delivery of the agreed objectives.

* Provides leadership and coaching to team and develops departmental goals and tracks to target.

* Build up and maintain stakeholder relationship across the entire OTC chain

* To manage escalations between customers, sales representatives, country DHL entities and the AR department 

Qualifications:

* University degree in related fields

* Excellent command of English; both in written and verbal

* Minimum 3 years of related working experience / team management experience

* Excellent managerial and leadership skills, team management experience is a plus

* Effective communication & conversational skills

* Strong relationship management skills

* Reporting & analytical & presentation skills

* High customer focus and service orientation

* Proven objection handling, prospecting and negotiation skills

* Proven track record of demonstrating role model competencies for the team 

“DPDHL is an equal opportunity employer and promotes diversity in the workplace.”

*Thank you for your application. 

We would like to note that only the best fitting candidates who are identified for the next step of recruitment process, will be contacted. 

Thank you for your understanding.