İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Service Employee
Department
Tourism / Hospitality
Tourism / Hospitality
Application Count
619 application
Job Type
Full-Time
Position Level
Service Employee
Application Count
619 application
Department
Tourism / Hospitality
QUALIFICATIONS AND JOB DESCRIPTION
The qualifications are:
- High school or University degree preferably Tourism & Hotel Management,
- Good command of English
- At least 2+ years of Bellperson experience in luxury hotel management.
İŞ TANIMI
- Is aware of and abides by all hotel policies, procedures & relevant legislations
- Ensures all directions are followed out at the request of any level of Senior Management
- Keeps abreast of all product knowledge, ranging from daily functions, services and facilities available, and marketing and promotional activities.
- Projects a favourable image of the hotel, through a positive and professional attitude, manner, and presentation.
- Maintains a positive relationship with Guests and Colleagues by meeting and exceeding their expectations through Heart Felt Service.
- Ensuring that all hotel staff is providing prompt, attentive and friendly service at all times through monitoring Mystery Shopper results, and CSM averages.
- Maintain personal presentation and hygiene as per the grooming standards issued by Fairmont Quasar Istanbul.
- Ensure Guest details remain confidential.
- Reports any hazards, risks, accidents as required
- Abides by and is aware of all relevant Occupational, Health & Safety legislation
- Answer all incoming calls within three rings, using the Fairmont Quasar Istanbul greeting standards.
- Respond to queries received by any form of media within a 24 hour time frame, or pass them onto the appropriate personnel.
- Constantly reviewing the performance and operations of yourself and the department through monitoring Mystery Shopper results, and CSM averages
Preferred Candidate
Bellboy pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
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