Restaurant Supervisor

Maxx Royal Resorts

Etstur, one of Turkey's leading brands in the travel and tourism sector, stands out with over 30 years of experience, its innovative and visionary structure, and its numerous pioneering achievements. The company also hosts several brands under the Ets Group umbrella. Since its establishment, the company has rapidly grown and strengthened its innovative identity, providing an exceptional accommodation experience to its guests through its three different concepts, Voyage Hotels and Maxx Royal Resorts located in Belek, Kemer, and Bodrum.

Maxx Royal Bodrum Resort, which is known for its wide vision and always open to development; is looking for ''RESTAURANT SUPERVISOR'' who has the following qualifications.

QUALIFICATIONS:

• Hospitality, Tourism and Hotel, Food and Beverage Management degree or equivalent preferred
• Fluent ability of speaking, reading, writing and understanding Turkish and/or English. Additional language is a plus
• Must be able to read and write to facilitate the communication process
• A minimum 2 years experiences in the similar role operation in an international/Luxury F&B stand-alone chain or Hotels
• Knowledge of Micros and related systems
• Must have the ability to develop, write and utilize standards, working procedures and training tools
• Must have the ability to efficiently develop a team
• Requires good communication skills both written and verbal
• Have a strong working knowledge of F&B
• Have a strong product knowledge

MAIN RESPONSIBILITIES:

• The Restaurant Supervisor is required to perform assigned duties with courtesy, safety, and efficiency, adhering to Maxx Royal Bodrum policies and procedures to uphold a consistently high level of service.
• Collaborates with the Assistant Restaurant Manager and Restaurant Manager in overseeing the operations of the designated venue, ensuring the maintenance of standards and maximizing guest satisfaction. This role encompasses assisting the Restaurant/Bar Manager and overseeing all service stations alongside the Waiter/Waitress. Additionally, the Supervisor is involved in staff training and development.
• The Supervisor is responsible for all operational equipment within their assigned work station.
• Presents and serves a variety of food and beverages to guests, ensuring tables are set in accordance with the event type and service standards. Provides information and answers questions regarding menu selections. Records orders promptly in the MICROS system. Regularly checks in with guests to ensure satisfaction with each food course and/or beverage. Maintains cleanliness in work areas, including china, glassware, and other items, throughout the day. Concludes the service by completing closing duties such as restocking items, turning off lights, etc.