System Support Specialist

Rasyonet Bilgisayar Yazılım ve Danışmanlık

We are looking for a System Support Specialist to join our team.

Requirements

• Bachelor's Degree (preferably in Computer Engineering)
• Active Directory, Vmware knowledge and administration
• General IT infrastructure knowledge
• Proficient with Microsoft 7, 10, Windows Server , 2012 and 2016
• Good understanding of computer systems and other tech products
• Eager to learn and research
• Excellent command of English language, both written and spoken
• Having problem solving and good communication skills on the phone
• Ensure and care absolute customer satisfaction

Minimum Qualifications/Experience

• Basic understanding of Active Directory
• At least 2 years experience in deoplying Microsoft Windows based solutions such as Microsoft Sql Server ,Micosoft IIS
• 3+ years IT experience in IT infrastructure area
• Basic networking concepts
• 2+ years in a service desk / help desk / support analyst roll
• No military obligation or postponed at least 3 years.

Job Summary

• Installing, troubleshooting and uses a variety of operating systems and software packages.
• Identifying, researching, and resolving technical problems.
• Providing  support to customers and end users.
• Speaking to customers to quickly get to the root of their problem.
• Documents, tracks, and monitors problems or issues to ensure a timely solution.
• Relies upon instruction and pre-established guidelines to perform the functions of the job.