İş Yerinde
İş Yerinde
Job Type
Periodical
Position Level
Assistant Specialist
Department
Tourism / Hospitality
Tourism / Hospitality
Application Count
63 application
Job Type
Periodical
Position Level
Assistant Specialist
Application Count
63 application
Department
Tourism / Hospitality
QUALIFICATIONS AND JOB DESCRIPTION
Six Senses Kaplankaya presents a mosaic of architecture, history and art, and is within easy reach many famed archaeological sites. There are 141 guestrooms including six suites (75 in the main building and 66 Ridge Villas), all boasting stunning views to the Aegean Sea. Aegean & Mediterranean-inspired fresh, sustainable cuisine interwoven with Turkish elements and flavors is the overarching theme of three dining venues, introducing ‘Eat with Six Senses’ concept by sourcing local and fresh products. The expansive 10,000 square meter Spa, Fitness and Health & Healing Center offers guests and residents a truly integrative approach to optimal wellness. Six Senses Kaplankaya is an idyllic destination for celebrations. It also has facilities to accommodate team-building programs. With many excellent guest experiences on offer, the resort can customize activities to suit active guests and guests who prefer to simply sit back and relax.
Scope
As Residence Guest Experience Maker (GEM), I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties and Responsibilities
As Residence Guest Experience Maker (GEM), I will assume full responsibility for the efficient operation in the following:
- Check guest profiles and guest history prior to the guest arrival and be familiar with all the information.
- Notify concerned departments for guest arrival and ensure that they have the guests’ history and preferences information before the arrival.
- Coordinate with departments for transfer related requests and assist guests with transfers to and from the hotel if required.
- Prepare all arrival amenities such as welcome letter, champagne, shoe bag, cold towels and welcome drinks.
- Offer welcome drink and cold towel on arrival.
- Escort guests accordingly throughout the resort.
- Recommend, plan, schedule and make arrangement with guests for their preferred activities during the stay.
- Knowledge of fire & safety procedures and exits.
- Upsell all resort, spa, LIFE and restaurant facilities.
- Ensure all equipment of the department is kept clean and in good working condition.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Residence Guest Experience Maker (GEM), I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
- Bachelor’s degree or equivalent and at least 1 year experience in a similar hotel operational setting. Hospitality diploma/degree? from a recognized hospitality school is preferred.
- Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have excellent knowledge of guest related functions and guest service.
- Fluent in English; I understand that additional languages are preferred.
The above is intended to provide an overview of the role and responsibilities for a Residence Guest Experience Maker (GEM) at Six Senses Kaplankaya It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses Kaplankaya is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Preferred Candidate
Misafir İlişkileri Görevlisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Misafir İlişkileri Görevlisi Misafir İlişkileri Görevlisi Maaşları Misafir İlişkileri Görevlisi Nasıl Olunur? Misafir İlişkileri Görevlisi Nedir? Misafir İlişkileri Görevlisi İş İlanlarıHakkımızda
Six Senses Kaplankaya is nestled in the breathtaking natural beauty of this ancient land. Undulating hills clad in evergreens, wild olives and cypress
Şirket Sayfasına GitŞirketin Aydınlatma Metni
Detaylı BilgiYan Haklar
Servis, Lojman, Yemekhane.
Misafir İlişkileri Görevlisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Misafir İlişkileri Görevlisi Misafir İlişkileri Görevlisi Maaşları Misafir İlişkileri Görevlisi Nasıl Olunur? Misafir İlişkileri Görevlisi Nedir? Misafir İlişkileri Görevlisi İş İlanları