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Transmission (Tx) 3Rd Level Operations Expert

Vodafone Telekomünikasyon A.Ş.

İstanbul(Avr.)(Sarıyer)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Years of Experience

More than 3 years of experience

Department

Technology

Technology

Application Count

200 application

Job Type

Full-Time

Years of Experience

More than 3 years of experience

Application Count

200 application

Department

Technology

QUALIFICATIONS AND JOB DESCRIPTION

We are currently seeking a passionate engineer to help us deliver our automated centric infrastructure and bring it to a new standard of services deployment.

As we are working and living in a speed-dominated world, we will like to take an agile approach to transform to new requests (regarding DWDM, SDN…) according to the network needs and perform operation and maintenance activities for DWDM products belong to Huawei & Nokia on the transmission network. Responsible for all Level 3 operations (acceptance, deep troubleshooting, configuration management, SLA/OLA management, automation activities, integration of new technologies, etc) for corresponding products and services.Good experince for fixed customer and also strong relationship with customer as negotiation by technical issues & producing the solution what customer needs

RESPONSIBILITIES

Person Specification / Technical / Non Technical Responsibilities and Professional Expertise 

  • Operation and maintenance of transmission network(Nokia DWDM, Huawei DWDM & OSN Family and Huawei SDH)
  • Basic knowledge of Software Defined Networking Technologies & SDN troubleshooting and analysis tools
  • Responsible for all Level 3 operations (acceptance, troubleshooting, configuration management, SLA/OLA management,solving the problem, dipedive analysis, ...setc) for corresponding products and services
  • Follow up availability and reliability of the network, take measures if necessary,
  • Good experince for fixed customer and also strong relationship with customer as negotiation by technical issues & producing the solution what customer needs
  • Develop projects that increases network efficiency or reduces opex.
  • With an innovative perspective, to offer new generation products and services to our customers by removing old generation products at the same time taking steps to lower operational costs.
  • To ensure the service delivery is meeting the business and operational standards
  • To ensure appropriate measurement and reporting of service performance, usage and availability is in place in order to analyze the trends to identify and prioritize improvements
  • Provide timely incidents management support, reacting within agreed customer SLAs/KPI’s
  • Manage complex and long running faults on our Global network PDH SDH/SONET, Ethernet and DWDM/OTN principles Global platform, Multiservice/Reconfigurable Switching, Optical Switching, Transmission Network Management Systems (Nokia: NMS/OMS Huawei: U2000) and Legacy SDH/PDH Networks
  • Solve problems of Nokia(Alcatel-Lucent), Huawei vendor's DWDM equipments.
  • Effectively use our Netcool ticketing system to prioritise and react to incidents
  • Ability to work under tight time constraints and meet strict deadlines, without sacrificing any accuracy or detail
  • Ability to work with Supplier Companies which are Turk Telecom, Superonline, Fiber support companies, other Leased line and service providers companies to solve or fix the problems
  • Ability to work in shift environment
  • Ability to work in Co-operation with NOC Tx L1&L2 team and also give full support to solve the related occured alarms
  • To follow up network availability and reliability, take measurements if necessary
  • To inform Vodafone transmission L3 staff to provide support
  • Ability to work in co-operation with other Vodafone departmants which are Backbone Planning & Rollout
  •  Ability to perform the field accaptence test under Healhty & Seafety rules by using KKD equipments
  • To ensure that VF Turkey Access Network equipment’s works properly 7/24 and to perform integration new network systems.

QUALIFICATIONS

  • BSc degree in Electrical/Electronics/Telecommunications/Software Engineering, (Master degree preferred)
  • 3-5+ years of experience on Transmission Networks & IP/MPLS Networks and/or networking/SDN
  • Significant knowledge on Transmission Technologies (DWDM, SDH, PDH, Synchronization, Ethernet, ASON-GMPLS, SDN & NFV)
  • Strong systems programming, design, and development skills & Solid understanding of fundamental network protocols
  • Good understanding of the key major vendor’s equipment Alcatel-Lucent/Nokia & Huawei - Experience with one or more general purpose programming languages including but not limited to: Java, C++, C#, Objective C, Python, or JavaScript
  • Good Experience for fixed customer and also strong relationship with customer as negotiation by technical issues
  • Good knowledge of TCP/IP and MPLS protocols and networking including traffic engineering
  • Good knowledge of Routing protocols (OSPF, IS-IS, LDP, MPLS-TE, RSVP-TE, L2-VPN, L3 VPN, IPV6), - Cisco CCNA / CCNP certificates preferred
  • Ability to work with ambitious timelines in a dynamic, high-growth environment
  • Strong communication / interpersonal and decision making skills – ability to balance conflicting interests
  • Good team player skills as is team members and Self motivated  - Supply high concentration and attention
  • Ability to work in shift environment - Have no restriction to work in 7/24 time based
  • Flexible working times and can work shifts

Preferred Candidate

Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)

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