Room Service Server

Mandarin Oriental Bosphorus İstanbul

The Group 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

The Hotel

Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuruçeşme, right next to the unique Bosphorus.

Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea & The Bar, offering the most exclusive flavors of Italian cuisine; Hakkasan, world-renowned for its innovative interpretation of China's traditional Cantonese cuisine; and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.

Duties and Responsibilities

To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests

To ensure that mise en place is completed shift to shift and during service in order to provide an efficient service

To ensure a full knowledge of the menu and wine list in order to respond or amend guests requests to their full satisfaction

To greets guests and establish rapport in order to ensure guest satisfaction

To ensure that the restaurant is kept clean and in appropriate order at all times

To ensure all dishes are presented in compliance with hotel standards and food & beverage specifications

To deliver service according to hotel standards and guest requirements in a friendly, courteous and efficient manner

Requirements

Reading, writing and oral proficiency in the English and Turkish languages.

Demonstrates a high standard of verbal communication, social skills and up-selling skills.

Willing to work a flexible schedule and holidays.

Have a minimum of 2 years’ experience in similar position, preferably in luxury environment.

Have the ability to handle multiple tasks at one time.